Privacy Policy
Your privacy is our priority. Learn how we protect your family's information and your rights.
Privacy Policy Overview
At CoOwl, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our co-parenting platform.
This policy applies to all users of CoOwl, including co-parents, children, and other family members who access our services through our website, mobile applications, and any other platforms we may offer.
Key Points
- We collect only the information necessary to provide our services
- Your data is encrypted and stored securely
- We never sell your personal information to third parties
- You have full control over your data and can request deletion at any time
- We comply with GDPR, CCPA, and other privacy regulations
Information We Collect
Personal Information: When you create an account, we collect your name, email address, and profile information necessary to set up your family profile.
Family Information: With your consent, we store information about your children, custody schedules, and communication records to provide our core services.
Usage Data: We collect anonymised usage statistics to improve our platform and user experience.
How We Use Your Data
We use your information solely to operate, maintain, and improve CoOwl. This includes facilitating shared calendars, messaging between co-parents, expense tracking, and document management. We never use your data for advertising or sell it to third parties.
Data Sharing
We share data only with your explicit consent or as required by law:
- With your co-parent: Your shared calendar, messages, and family information are visible to the other parent as intended by the service
- Service providers: We use trusted third-party services (Firebase, Stripe) for hosting, payments, and infrastructure
- Legal requirements: We may disclose information if required by law or to protect rights and safety
Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits.
Your Rights
Under GDPR and other privacy regulations, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Cookies
We use only essential cookies for authentication and basic functionality. We do not use tracking cookies or third-party analytics cookies without your consent.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at privacy@coowl.com.